Delivery and Ordering Information
If you ordered a bat or hockey stick, currently our lead times are 8-10 weeks from the day you placed your order. Reach out to email@example.com and let's see what we can do to hit your deadline.
We take our time to make sure the bats and sticks are perfect. Each bat and stick is made-to-order and that takes time.
CHRISTMAS 2022 DELIVERY: All bat and hockey stick orders must be in before November 1, 2022. Anything ordered after that will not be guaranteed to arrive in time for Christmas.
Non-bat / non-hockey stick purchase delivery times vary. We will attempt to ship out your hat or ball within a few days of your order.
My lead times vary based on demand and busier times of year. I do not guarantee a specific delivery date. We ship using UPS or FedEx for bats and hockey sticks and USPS for everything else. They've never lost a package, but from time to time they have had small delays. Everything is labeled "FRAGILE". And if your tracking information says "DELIVERED" but you don't have it please contact the shipping provider. Once it ships it is out of our hands. The best thing to do is call your local shipping provider and speak to a rep there. We won't be able to do anything to track your package further than what the tracking information shows.
I currently only ship to customers in the United States of America, Canada, Australia and United Kingdom.
Founder of Mitchell Bat Co.