FAQ
Email us jeremy@mitchellbatco.com
Has my order shipped yet?
Lead times vary on bats and hockey sticks. We want you to have your order as soon as possible. Each bat and hockey stick is hand-paint and made-to-order. We take our time to ensure the best outcome. If you need your bat or stick by a certain date let us know and we can discuss with you what's possible. If you ordered something other than a bat, that item or items usually arrives within 7-12 business days from the day you placed your order. If you ordered a bat + other items, we will ship the items separately.
You will receive an automated email with your tracking information once your item(s) have shipped. Be sure to check your spam folder.
I want to carry your bats in my store. Do you wholesale?
Yes. Let’s talk: contact@mitchellbatco.com
Is Mitchell Bat Co. hiring?
Yes. Check out our Jobs page at mitchellbatco.com/jobs
Can I come visit your shop?
We used to allow shop visits, but we get too many shop visit requests. We would love to meet you but we have too many bats to paint. Hope you understand.
Can I order a custom bat?
Absolutely. More information about custom bats can be found here.
Can you put my company's logo on a bat?
Yes.
Can I write about you in my magazine or blog?
Yes. Let us know if you need anything: contact@mitchellbatco.com
Do you ship internationally?
Yes. Email us and we can talk about it: jeremy@mitchellbatco.com.
Can I book Mitchell Bat Co.’s owner to speak at my event or podcast?
Yes. Let’s talk about my talk: jeremy@mitchellbatco.com
Will my bat arrive before Christmas?
We do our best to get your bat shipped in plenty of time. Our bats are made one at a time. Our bats are made to order. Please enjoy Christmas with your family and don't worry about things. Be with your family.